
Iris Management Suite
Technical Guide V1.7C 4/11/07
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configuration software set waiting for an incoming call then the connection will
be made and the installer can proceed as though connected normally.
At the end of the session either the installer can just disconnect or the call can
be cleared by the ARC using the Stop Dialler Management command.
11.2 Alarm panel upload/download
IRIS Diallers support upload/download over IP using the alarm panel
manufacturer’ own upload download software. The way this is achieved is by
passing the upload/download modem signal, as used on a PSTN connection,
transparently over the IP network using VOIP (Voice over IP) technology
embedded in all IRIS diallers.
All that is required at the installer’s site is another IRIS dialler. The modem the
installer would normally use on PSTN is plugged into the analogue dial port of
the IRIS dialler.
Calls either from the alarm panel or installer end are instigated by dialling the
IP address with a prefix of ‘8’. For example to call IP address 192.168.0.3 the
dial string ‘8192168000003’ is used.
This process obviously has the same potential problem if the installer wishes
to call into an IRIS unit which is on a private IP network behind a router as
described above.
To solve this, the IRIS Management Suite has a facility that can be used to
open up a channel through the router via which the upload/download call can
be made by the installer. This is set up as shown below.
It is necessary to specify which Polling Engine will issue the command and
this will normally be the main Polling Engine for this dialler.
When this Polling Engine next receives a poll, it will issue a command to the
dialler which will start an outgoing communication with the IRIS dialler at the
installer’s site at the specified IP address. This communication will keep a
route open through the router that will allow an incoming call from the installer
to be made and this will continue for a period of 15 minutes. The installer can
confirm this is happening as the ‘Dial’ indicator on the IRIS dialler will flash.
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